Most businesses run their IT reactively. Something breaks, someone calls a technician, work stops for a day. An IT Annual Maintenance Contract replaces that with scheduled upkeep, a known cost and a guaranteed response time. Because we also handle your printing, you get one number to call instead of three.
A large share of IT support does not require anyone in the room. Software faults, configuration errors, user account problems, email issues, driver conflicts, network settings, server checks and backup verification are all handled remotely.
Under contract you get a direct line and remote access when you authorise it. On-site attendance is provided across Jaipur and Rajasthan, and arranged elsewhere as part of your contract — we will confirm what we can cover in your location before you sign.
Basic. Remote and phone support plus scheduled reviews. Suits offices under 15 users with straightforward setups.
Standard. Priority response, scheduled preventive maintenance, backup monitoring. Suits 15 to 60 users.
Comprehensive. Fastest response, dedicated engineer, server and network monitoring, quarterly IT review with written reporting. Suits 60 users and above, multi-branch operations, and organisations with uptime obligations.
We will assess your setup at no charge: Wi-Fi coverage and dead spots, switch load and cabling condition, server and storage health, whether your backups actually restore, obvious security gaps, and hardware nearing end of life. Much of this can be done remotely. You get a written summary whether or not you contract with us.
Scan-to-email failures, print queue problems and network printer drops sit exactly on the boundary between a printer problem and an IT problem — which is where most offices lose days to vendors blaming each other. One provider removes that argument entirely.
Call +91 78910 10104 or email support@echelbee.in with your approximate number of users and machines.
Office network setup · Printer AMC · Ricoh dealer
Based in Jaipur with on-site engineers across Rajasthan: IT AMC in Jaipur. Elsewhere in India we supply nationwide with phone and remote support, and arrange on-site attendance as part of your contract.